Harbour Groups

Solution 03 · Special purpose

Systems for the counter, the door, and everything scanned in between.

Not every problem needs a whole ERP. Sometimes you need a till that balances, a queue that moves, or a door that logs who opened it. We build those, and we make them talk to each other.

Systems

Seven fronts, one way of working.

Each system solves a specific problem at a specific point in your business. Take one, or wire several together.

POS systems

Tills that ring up sales, take payment, and close out the day without a spreadsheet.

QR & barcode scanning

Scan to look something up, check someone in, count stock, or confirm a handoff.

Retail & customer experience

Kiosks, menu boards, queues, and loyalty that keep the front of house moving.

Access, security & facilities

Who came in, when, and through which door, with the log and the footage to match.

Booking & scheduling

Appointments, rooms, and staff rosters that stop double-booking themselves.

Payments & transactions

QR pay, wallets, invoices, and reconciliation that agrees with your bank.

Identification & compliance

Digital IDs, audit trails, and certificates that never quietly expire.

What's included

Every tool, system by system.

The Basic build covers the daily work at the counter or the door. Advanced adds the sync, analytics, and automation you grow into.

Advanced includes everything in Basic.

POS systems

4 basic · 8 advanced
POS systems tools, and the tier each one is included in
ToolBasicAdvanced
POS terminalRing up sales, accept cash/card payment.IncludedIncluded
Cash drawer managementTrack cash in/out per shift.IncludedIncluded
Receipt printing & e-receiptsPrint or email transaction receipts.IncludedIncluded
Sales reportsDaily/weekly sales summaries.IncludedIncluded
Multi-register / multi-branch syncSync sales data across tills and store locations.Not includedIncluded
Discount, promo & voucher engineApply rules-based discounts and vouchers at checkout.Not includedIncluded
Customer-facing loyalty integrationAward and redeem points at the register.Not includedIncluded
Shift & cashier performance reportsTrack sales performance per cashier/shift.Not includedIncluded

QR & barcode scanning

4 basic · 8 advanced
QR & barcode scanning tools, and the tier each one is included in
ToolBasicAdvanced
QR code generatorCreate QR codes for products, menus, or links.IncludedIncluded
Barcode scanner appScan barcodes to look up product info.IncludedIncluded
QR check-in/attendanceScan QR to log entry/attendance.IncludedIncluded
QR feedback formsScan-to-review or scan-to-survey.IncludedIncluded
Inventory barcode/RFID scanningScan-based stock intake, counting, and picking.Not includedIncluded
Asset tracking via QR/RFID tagsLocate and track equipment/tools by tag scan.Not includedIncluded
QR-based order pickup/delivery confirmationScan to confirm order handoff.Not includedIncluded
Batch/lot traceability scanningTrack product batches through production/distribution.Not includedIncluded

Retail & customer experience

4 basic · 8 advanced
Retail & customer experience tools, and the tier each one is included in
ToolBasicAdvanced
Self-service kioskCustomer self-ordering or check-in terminal.IncludedIncluded
Digital menu boardScreen-based menu display synced to pricing.IncludedIncluded
Loyalty & punch cardSimple points or stamp-based rewards.IncludedIncluded
Table reservation boardManage table bookings and walk-ins.IncludedIncluded
Queue management systemManage customer flow and wait times.Not includedIncluded
Loyalty & rewards platform (tiered)Multi-tier loyalty program with personalized offers.Not includedIncluded
Digital signage network managementCentrally manage content across multiple screens/locations.Not includedIncluded
Appointment booking systemOnline/in-store scheduling for services.Not includedIncluded

Access, security & facilities

4 basic · 8 advanced
Access, security & facilities tools, and the tier each one is included in
ToolBasicAdvanced
QR/card access controlGrant entry via QR code or access card scan.IncludedIncluded
Visitor management systemLog and badge visitors on arrival.IncludedIncluded
CCTV log viewerView and tag recorded camera footage.IncludedIncluded
Time & attendance (QR/biometric clock-in)Clock in/out via QR or biometric scan.IncludedIncluded
Multi-zone access managementRole-based access across multiple zones/buildings.Not includedIncluded
CCTV + alert integrationMotion/intrusion alerts linked to camera feeds.Not includedIncluded
Automated compliance checklistsDigitized recurring facility/safety inspections.Not includedIncluded
Visitor & contractor pre-registrationPre-approve and schedule visitor/contractor access.Not includedIncluded

Booking & scheduling

4 basic · 8 advanced
Booking & scheduling tools, and the tier each one is included in
ToolBasicAdvanced
Appointment calendarBook and view appointments on a shared calendar.IncludedIncluded
Room/resource booking boardReserve meeting rooms or shared equipment.IncludedIncluded
Staff shift rosterCreate and publish weekly staff shifts.IncludedIncluded
SMS/email booking remindersAutomated reminders for upcoming bookings.IncludedIncluded
Online self-booking portalCustomer-facing booking with real-time availability.Not includedIncluded
Dynamic shift scheduling with availability rulesAuto-build rosters based on staff availability/demand.Not includedIncluded
Resource utilization analyticsTrack usage rates of rooms/equipment/staff time.Not includedIncluded
Multi-location booking syncCoordinate bookings across multiple branches/sites.Not includedIncluded

Payments & transactions

4 basic · 8 advanced
Payments & transactions tools, and the tier each one is included in
ToolBasicAdvanced
QR payment acceptanceAccept payments via QR code scan-to-pay.IncludedIncluded
Digital wallet integrationAccept mobile wallet payments.IncludedIncluded
Invoicing portalSend and track basic online invoices.IncludedIncluded
Payment reconciliationMatch payments received against orders/invoices.IncludedIncluded
Multi-gateway payment hubRoute and manage payments across multiple gateways/providers.Not includedIncluded
Subscription/recurring billingManage recurring customer billing cycles.Not includedIncluded
Parking/toll QR pay systemTicket-in, QR-scan pay-out for parking/toll use cases.Not includedIncluded
Automated payment matching & AR syncAuto-match incoming payments to open invoices.Not includedIncluded

Identification & compliance

4 basic · 8 advanced
Identification & compliance tools, and the tier each one is included in
ToolBasicAdvanced
Digital membership/ID cardsIssue QR-based ID or membership cards.IncludedIncluded
Document & compliance logTrack required certificates/licenses on file.IncludedIncluded
QR-tagged product labelsGenerate identification labels for products/assets.IncludedIncluded
Incident reporting formLog safety or compliance incidents via QR/digital form.IncludedIncluded
Digital audit trail systemLog and timestamp compliance actions across departments.Not includedIncluded
Certification & renewal workflowAutomate reminders and renewal steps for licenses/certs.Not includedIncluded
Batch/lot compliance traceabilityTrack regulatory compliance status per product batch.Not includedIncluded
Role-based identity verificationVerify identity/role before granting system or physical access.Not includedIncluded

Why ours

Narrow on purpose.

A special purpose system earns its place by doing one thing better than a general tool ever will, then handing the data on cleanly.

  • Built for one job, so that job gets done properly
  • Shares IDs with the rest of your stack, so nothing is keyed in twice
  • Start with one counter or one door, then add branches as you grow
  • Runs on its own, or alongside your ERP as one connected setup

Rollout

From walkthrough to live.

01

Scope

We walk the counter, the floor, or the door and map exactly what the system has to handle.

02

Configure

Tools are set up around your products, staff, and rules, using the names your team already uses.

03

Install & connect

Hardware goes in, data goes across, and every system is checked against the one it feeds.

04

Train & support

Hands-on onboarding for the people using it daily, then ongoing support as you scale.

Tell us what needs solving.

Point at the counter, the queue, or the paperwork that keeps going wrong. We'll show you the system that fixes it.

Talk to us